Mitreva, Elizabeta and Taskov, Nako and Kitanov, Vladimir and Filiposki, Oliver and Boskov, Tatjana (2013) Models of TQM Strategy in the World and the Need for Macedonian Model of Excellence. International Journal of Pure and Applied Sciences and Technology, 16 (1). pp. 69-79. ISSN 2229 - 6107
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Abstract
In this paper are being given diagnoses and analyzes of American,
European and Japanese model of management excellence as well as the existing
model in Macedonian companies. Building policy and strategy in Macedonian
companies by comparison with best practice using benchmarking strategy has
become a mass phenomenon and trend in our country, which led to imitation,
directly copying a competitor or directly supporting competing products, and also a
kind of manipulation with the customers / users. These is the result of non-inventive
access of the Macedonian managers, suppression of their own creativity, breaking
their own working standards, etc. To improve the situation of the Macedonian
companies, in this article a model for excellence in modification of existing EFQM
(European) model and its adaptation to our conditions is being proposed. With the
implementation of this method will enable continuous assessment of their own
abilities, competing positions and permanent implementation of improvements.
Keywords: Malkolm Baldrige model, EFQM and Japanese model of excellence,
Macedonian model.
| Item Type: | Article |
|---|---|
| Subjects: | Social Sciences > Economics and business Natural sciences > Other natural sciences |
| Divisions: | Faculty of Tourism and Business Logistics |
| Depositing User: | Elizabeta Mitreva |
| Date Deposited: | 24 Jun 2013 08:04 |
| Last Modified: | 22 Oct 2014 10:37 |
| URI: | https://eprints.ugd.edu.mk/id/eprint/6644 |
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