Implementation of the methodology for flawless operation at a frozen food company in the Republic of Macedonia

Mitreva, Elizabeta and Cvetkovik, Daniela and Filiposki, Oliver and Metodijeski, Dejan and Gjorshevski, Hristijan (2016) Implementation of the methodology for flawless operation at a frozen food company in the Republic of Macedonia. Calitatea - acces la succes (Quality - Access to Success), 17 (153). pp. 92-98. ISSN 1582-2559

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This paper offers a methodology proposal for faultless operation as a subsystem of Total Quality Management (TQM) system which resulted as a great help for a snails processing company in the process of designing a good quality system. Throughout the designing of standard operating procedures there must be an appropriate methodology with methods and techniques for faultless production and methodology for optimizing costs applied. This methodology offers the support of the top management acquired due to presentation of the results of the implementation of the methods and techniques and the involvement and commitment of every employee, because the ones dealing with those processes are the ones that improve them. The methods applied in this paper are: Checklist, Pareto access and Ishikawa method. The results of this demostrated that the application of the philosophy of total quality management in the company for processing snails not only led to the improvement of product quality, but also towards an increase of the productivity and cost optimization of quality. In future, the implementation of this methodology would not only enable satisfaction of consumers, but also contentment of suppliers, employees and the community.

Item Type: Article
Subjects: Social Sciences > Economics and business
Engineering and Technology > Industrial Biotechnology
Engineering and Technology > Other engineering and technologies
Divisions: Faculty of Tourism and Business Logistics
Depositing User: Elizabeta Mitreva
Date Deposited: 05 Aug 2016 09:12
Last Modified: 05 Aug 2016 09:12

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