Mitreva, Elizabeta (2012) The need for planning and implementing educational activities in Macedonian companies. International Journal for Quality Research, 6 (2). pp. 143-149. ISSN 1800 - 6450
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Abstract
The education of the employees in each instance of company comes
with the purpose to gain competences and experience in order to realize every
business process in accordance with the requests of the products/ services,
legal obligation and competitiveness criteria, as well as with the appointing of
the employees requests, and all that with the intention to achieve quality
where it is necessary to involve everyone in their own field.
In this paper the following inputs are being given in order to get a clear
picture if Macedonian companies are keen on to learning and stimulating the
individual and collective learning as to improve the results in general.
According to the given results in the research, it is stated that Macedonian
companies do not care about the quality, insufficiently pay attention to the
continuous education, make small investments in the innovations and over all,
the quality system is built in a very small number of companies.
In this paper the following model for a successful designing and implementing
of the educational system as a subsystem of the house of quality is suggested.
This methodology is integral and universal meaning it is applicable to all
companies and institutions.
Without a given training about TQM (Total Quality Management) philosophy
and a continued education provided firstly to the managers and further on to
all the employees, the TQM strategy could not be implemented as well as the
benefits that come with the quality system.
Keywords: TQM strategy, educational subsystem, methodology, leadership,
quality system.
| Item Type: | Article |
|---|---|
| Subjects: | Social Sciences > Economics and business Engineering and Technology > Other engineering and technologies |
| Divisions: | Faculty of Tourism and Business Logistics |
| Depositing User: | Elizabeta Mitreva |
| Date Deposited: | 22 Jan 2013 10:40 |
| Last Modified: | 22 Jan 2013 10:40 |
| URI: | https://eprints.ugd.edu.mk/id/eprint/4877 |
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