High performance management practices and sustainability outcomes within higher education institutions

Mitreva, Elizabeta and Taskov, Nako and Gjorshevski, Hristijan (2017) High performance management practices and sustainability outcomes within higher education institutions. The European Proceedings of Social & Behavioural Sciences EpSBS, 23. pp. 227-240. ISSN 2357-1330

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As a condition for a successful accomplishment of TQM (Total Quality Management), strategy within the higher education institutions is the presence of a contemporary management especially a strong leadership. In this paper the effort to develop a universal, integral methodology for designing and implementing TQM system for higher education. The model - methodology that is implied is integral and universal, meaning that it’s applicable to all higher educational institutions regardless of their nature, and the success of its usage will depend only if the integration with the informative technology is achieved together with the following: internal standardization, methods and techniques for quality improvement, system for costs analyses etc., but all of these along with continuing education and motivation of the employees. The integral methodology for designing and implementing the TQM system has a reflective contact as an outcome from the necessity of the permanent promoting of the education processes. Repetition or even a spiral one of such cycles could enable to see the assets of the usage of them thus the organization attitude towards those initiatives is being changed and depicts stimulation towards higher aims of perfection. This methodology would present a success into the implementation for improvement of the educational processes into Macedonian institution of higher education.

Item Type: Article
Subjects: Social Sciences > Educational sciences
Divisions: Faculty of Tourism and Business Logistics
Depositing User: Elizabeta Mitreva
Date Deposited: 20 Jun 2017 13:59
Last Modified: 20 Jun 2017 13:59
URI: https://eprints.ugd.edu.mk/id/eprint/17954

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