Petrusevska, Aneta and Kjosevska, Elena and Isjanovska, Rozalinda and Zafirova, Beti and Spasovski, Mome and Zisovska, Elizabeta (2015) Evaluating Perceptions of the Healthcare Providers Concerning Accreditation in Healthcare Organizations in the R. Macedonia. Journal of US-China Public Administration, 12 (6). pp. 485-496. ISSN 1548-6591
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Abstract
An important factor for successful implementation of accreditation is readiness of the healthcare organization for
organizational changes. This study aims at assessing perceptions of the medical staff in healthcare organizations,
regarding organizational changes related to accreditation, before starting the national accreditation in hospitals in R.
Macedonia and to interconnect variables with the implementation of the process. A prospective cross-sectional
study was conducted, performed in healthcare organizations throughout the R. Macedonia. Main tool for the study
was a questionnaire consisting of seven questions of a closed type. Variables such as changes in line with law and
regulations, introducing a new informational system, improving the working conditions, are perceived by the
majority of the respondents as drivers toward successful implementation of the process. Conversely, high percent of
the respondents find positive changes happen without introducing accreditation. Personnel is not certain who leads
the changes and if resistance to change exists depending on not finding significance to answers yes, no, and the
category without answer. For the majority of the respondents, accreditation is an effective tool for implementing
changes that lead to quality in their organization.
Keywords: accreditation, organizational changes, perceptions of healthcare staff, healthcare organizations
| Item Type: | Article |
|---|---|
| Subjects: | Medical and Health Sciences > Clinical medicine |
| Divisions: | Faculty of Medical Science |
| Depositing User: | Elizabeta Zisovska |
| Date Deposited: | 28 Sep 2015 07:49 |
| Last Modified: | 28 Sep 2015 07:49 |
| URI: | https://eprints.ugd.edu.mk/id/eprint/13837 |
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