Optimization of the Business Processes in a Company for Manufacture of Bread and Bakery Products in Macedonia

Mitreva, Elizabeta and Gjurevska, Simona and Gjorshevski, Hristijan (2018) Optimization of the Business Processes in a Company for Manufacture of Bread and Bakery Products in Macedonia. Tem Journal, 7 (2). pp. 439-445. ISSN 2217-8309 (Print)

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Abstract

This paper elaborates the problem of optimization of business processes as one of the pillars of the quality house in a bread and bakery company. The paper designs and implements the methodology for analyzing the costs of quality by applying the philosophy of total quality management (TQM). The benefits of using this model are not only increasing the company's business results, which will further serve as a driving force for continuous improvements, but also increasing the commitment of the top management and the employees towards improving processes, customer satisfaction, employees, shareholders, suppliers, community.

Item Type: Article
Subjects: Engineering and Technology > Industrial Biotechnology
Divisions: Faculty of Tourism and Business Logistics
Depositing User: Elizabeta Mitreva
Date Deposited: 19 Jun 2018 13:17
Last Modified: 19 Jun 2018 13:17
URI: http://eprints.ugd.edu.mk/id/eprint/20073

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