Business processes optimization possibilities

Mitreva, Elizabeta and Taskov, Nako and Filiposki, Oliver and Boskov, Tatjana (2013) Business processes optimization possibilities. International Journals of Marketing and Technology (IJMT), 3 (8). pp. 89-97. ISSN 2249-1058


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In this paper we propose a model and opportunities for better performance, greater efficiency and effectiveness of companies, through optimization of the business processes, change of corporate culture and manners of taking full advantage of the business potential. The benefits of implementation of this model not only increase business results of companies and will continue to serve as the driving force for a continuous improvement, but also increasing the commitment of the top management and the employees to improve the processes, customer satisfaction, employees, shareholders, providers and the community. Keywords: model, optimize business processes, TQM strategy, costs, quality care.

Item Type: Article
Subjects: Social Sciences > Economics and business
Divisions: Faculty of Tourism and Business Logistics
Depositing User: Elizabeta Mitreva
Date Deposited: 09 Aug 2013 10:00
Last Modified: 22 Oct 2014 10:36

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