The Need for Information System Design in Building a House of Quality

Mitreva, Elizabeta and Taskov, Nako and Kitanov, Vladimir and Filiposki, Oliver and Boskov, Tatjana (2013) The Need for Information System Design in Building a House of Quality. International Journal of Pure and Applied Sciences and Technology, 16 (1). pp. 26-33. ISSN 2229 - 6107


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The flow of information is an important quality assurance system of the subsystem. The use of information technology enables fast data transfer, product modeling, electronic data transfer for the demands of the customers / users, as well as fast and efficient production.In this paper, the analysis of the Macedonian companies is being given in terms of the extent to which they use relevant information while conducting the business processes and measures that the top management should undertake in order to improve communication systems.The attempt to answer these questions requires building information system as part of the quality system and as necessity in the process of design and implementation of TQM (Total Quality Management) system. The TQM strategy founded this way denotes integration of information technology with internal standardization, methods and techniques for flawless production, optimized costs, as well as education and motivation of the employees in which team spirit is present. Keywords: TQM strategy, information system, internal standardization, SPC (Statistical Proses Control), optimization of costs, education and motivation of the employees.

Item Type: Article
Subjects: Social Sciences > Economics and business
Engineering and Technology > Other engineering and technologies
Divisions: Faculty of Tourism and Business Logistics
Depositing User: Elizabeta Mitreva
Date Deposited: 24 Jun 2013 07:41
Last Modified: 22 Oct 2014 10:37

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