Management capability - a condition for building a solid quality system

Mitreva, Elizabeta (2011) Management capability - a condition for building a solid quality system. In: II Međunarodni Kongres “Inženjerstvo, ekologija i materijali u procesnoj industriji”, March 2011, Tehnološkog fakultet, Zvornik.

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In order to build a solid system that provides quality, the very first thing that is surely necessary is the involvement of each employee, further on, time and knowledge, cooperation among the staff and a sense of teamwork. The introduction of the quality system is teamwork therefore in the environments where the rights and regulation for teamwork are not obeyed this system could be evaluated as unacceptable. One of the hugest changes that are demanded starting the implementation of the TQM (total quality management) strategy within Macedonian companies is to adjust the mentality, release the old habits and the transitional syndrome. In this paper the following inputs are being given: the findings from the researches in terms of capacity leadership in the Macedonian companies, capability of the managers for a fast decision-making and the readiness for a teamwork according the criteria for wining a European award for quality as well as the directions which each Macedonian company needs to take in order to promote the management system through new TQM strategy, development of staff and teamwork, as well as promoting the processes far earlier before purchasing new technology, especially IT. Key words: TQM strategy, quality providing system, leadership, management teams.

Item Type: Conference or Workshop Item (Paper)
Subjects: Engineering and Technology > Other engineering and technologies
Divisions: Faculty of Tourism and Business Logistics
Depositing User: Elizabeta Mitreva
Date Deposited: 31 Jan 2013 15:36
Last Modified: 31 Jan 2013 15:36

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