Mitreva, Elizabeta and Prodanovska, Vesna (2010) Active learning - a condition for continuous improvement of Macedonian institutions. In: Social Sciences Today. Cambridge Scholars Publishing, Newcastle upon Tyne, UK, pp. 120-131. ISBN (10): 1-4438-2405-4, (13): 978-1-4438-2405-7
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Abstract
Each institution ought to give a maximal effort for its own self-maintenance and constant improvement. This continuous improvement comes when the organizational performances are maximizing, managing and broadening the competences within the organization with a new attitude which is based on the continuous learning, innovation and improvement.
New management system of the TQM (Total Quality Management) strategy demands lot less finance and timing, and might have same or even stronger effects in the huge equipment investments. Solution needs to be sought in the improvement of the quality system through conduct of the TQM strategy, staff development, introduction of learning for quality improvement, process improvement and all that far earlier before purchasing new technology.
All the above is imposing a stronger systematic effort where the bases lay in: strong leadership (new style of the top management, realistically grounded market vision, politics and strategy and systematic orientation and business moral that will gain back the confidence between the management and the employees), staff participation (efficiency and cooperativeness in the teamwork that will not stifle the creativity and the individualism).
The education of the employees in each instance of the institution comes with the purpose to gain competences and experience in order to realize every business process in accordance with the requests of the product, services, legal obligation and competitiveness criteria, as well as with the appointing of the employees requests, and all that with the intention to achieve quality where it is necessary to involve everyone in their own field.
Keywords: (Total Quality Management), strategy, education, leadership, quality, quality system.
| Item Type: | Book Section |
|---|---|
| Subjects: | Social Sciences > Economics and business Social Sciences > Other social sciences |
| Divisions: | Faculty of Tourism and Business Logistics |
| Depositing User: | Elizabeta Mitreva |
| Date Deposited: | 23 Jan 2013 11:42 |
| Last Modified: | 19 Mar 2014 10:30 |
| URI: | https://eprints.ugd.edu.mk/id/eprint/4870 |
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