Exemplary management - a basic function of TQM

Miceski, Trajko (2001) Exemplary management - a basic function of TQM. Континуирано подобрување на процесите. pp. 83-95.

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Abstract

Management, as a basic function carried out by manager - leader, is of a special importance for TQM because it denotes a capacity to influence other people to do their best in realization of the goals of the company. It usually includes the basic activities and functions of the leader, which are important for functioning, quality improvement and efficient work of the organization. The leader as a person who performs the management has a special function and role in the organization, which allows him a greater influence on the other employees. To have influence on the others means to behave in the same manner you expect from your subordinates. The role of the leader is to work together with people in order to achieve the goals of the organization. forthat aim, he has to understand the human behavior of individuals and groups on their working positions. Each leader must be aware of the influence he has over others.

Item Type: Article
Uncontrolled Keywords: leader, style of managing, participation, goal, TQM,under-standing, communication, leading
Subjects: Social Sciences > Economics and business
Divisions: Faculty of Economics
Depositing User: Trajko Miceski
Date Deposited: 12 Dec 2012 13:33
Last Modified: 19 Jun 2013 08:08
URI: http://eprints.ugd.edu.mk/id/eprint/3471

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