Rethinking education - Shaping the youth's as the leaders of the future in the hospitality business sector

Miceva, Magdalena and Ristova, Cvetanka (2018) Rethinking education - Shaping the youth's as the leaders of the future in the hospitality business sector. In: 5th International Student Congress 2018 “Investing in Youth for a Sustainable Future”, 4-5 Oct 2018, Skopje, Macedonia.

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Abstract

The hotel industry is one of the oldest industries in the world. It is said that no hotel can survive in this competitive environment, unless it satisfies its customers with good quality service, but for that good quality service to be provided, is obvious that it depends from the role of the employees. Today, this industry is faced with the lack of qualified employees. One of the reasons is the low income, and an additional problem in Macedonia‘s tourism is also the outflow of educated employees. Hospitality, being the second fastest growing economic sector after healthcare, has been the industry with the highest job opening rate in the last few years. The heart of the hospitality industry is exactly human interaction so it is necessary to invest in the education of the youth, which will benefit from employment’s rate of the country and well as the economy and GDP. The hotel business sector should build its future through the engagement of young educated personnel, built personalities who with their professional skills and knowledge will contribute to its further social development. Starting from the fact that the Republic of Macedonia possesses outstanding opportunities for tourism development in different areas, as well as the fact that it is a new and unknown destination for tourists, the progress in this area in the last decade is very important, but far from satisfactory. Time is such that every area in everyday life is susceptible to change and requires people who are innovative, people who will offer solutions, people who will go beyond the established dogmas, theories, and practices.

Item Type: Conference or Workshop Item (Paper)
Subjects: Social Sciences > Other social sciences
Divisions: Faculty of Tourism and Business Logistics
Depositing User: Cvetanka Ristova
Date Deposited: 19 Oct 2018 08:33
Last Modified: 19 Oct 2018 08:33
URI: http://eprints.ugd.edu.mk/id/eprint/20622

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