Stress management as a strategy for increasing efficiency of operations with a special emphasis on enterprises of the tourism sector of the Republic of Macedonia

Postolov, Kiril and Magdinceva Sopova, Marija and Angelkova, Tanja (2016) Stress management as a strategy for increasing efficiency of operations with a special emphasis on enterprises of the tourism sector of the Republic of Macedonia. MEST Journal , 4 (2). pp. 148-155. ISSN 2334-7058 (Online)

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Abstract

Professional stress as one of the risk factors for the health of employees and their efficiency in their working represents a daily routine and normal appearance for any enterprise. There is no enterprise or work where there is a certain level of stress does not exist. Stress is all around people, whether viewed from the perspective of an entrepreneur, owner of the enterprise or from the perspective of employees. Efficient and effective management of enterprises requires the introduction of appropriate strategies for recognition, reduction and elimination of stress as a negative phenomenon that affects the business processes in the enterprise. Stress management as a strategy for increasing the efficiency of enterprises in the tourism sector in the Republic of Macedonia involves taking specific actions in a certain period of time in order to identify the sources of professional stress and reduce stress, in particular identifying the sources that cause long-term, chronic stress among employees. This paper aims to point out the importance of applying appropriate strategies to manage stress and while working and not, discovering the causes of stress and reducing the impact of stress among employees as one of the risk factors affecting the productivity of the work and efficiency. Considering specific characteristics of enterprises in the tourism sector, the research paper will be implemented by means of a questionnaire with the aim of understanding the situation in terms of application of specific tools for understanding and controlling stress among employees in the surveyed enterprises. Based on the results, the conclusion of this paper, a recommendation will be given to the practical application of specific tools through which you can conduct a stress management strategy by management or owners of enterprises.

Item Type: Article
Subjects: Social Sciences > Economics and business
Social Sciences > Other social sciences
Divisions: Faculty of Tourism and Business Logistics
Depositing User: Tanja Angelkova
Date Deposited: 20 Sep 2016 11:20
Last Modified: 20 Sep 2016 11:20
URI: http://eprints.ugd.edu.mk/id/eprint/16250

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