From Smart Rooms to Smart Hotels

Petrevska, Biljana and Cingoski, Vlatko and Gelev, Saso (2016) From Smart Rooms to Smart Hotels. Zbornik radova sa XXI međunarodnog naučno - stručnog skupa Informacione tehnologije - sadašnjost i budućnost, Žabljak. 29 feb 05 mar 2016, 21. pp. 201-204.

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Abstract

This paper gives an overview of a potential path that new hotels have to satisfy to improve their status from a hotel with smart rooms towards a full-scale smart hotel facility. It presents a possible transitional way including innovative applications based on modern information technology for ambient settings in the domain of hotel industry that aims to improve the quality of offered services towards clients, starting from the present level of smart rooms. The main objective is to pose the basis that hotels must satisfy by utilizing sophisticated information technologies for direct interaction with the guest, as well as to accommodate hotel services depending on guest’s wishes and needs in order to make their stay as pleasant as possible. Accordingly, the paper concludes that the desired future of the hotel industry is within the concept of being a smart establishment aiming to leverage the disadvantages of being away from home and offering a unique guest experience.

Item Type: Article
Subjects: Natural sciences > Computer and information sciences
Social Sciences > Economics and business
Engineering and Technology > Electrical engineering, electronic engineering, information engineering
Divisions: Faculty of Electrical Engineering
Depositing User: Vlatko Cingoski
Date Deposited: 31 May 2016 13:55
Last Modified: 31 May 2016 13:55
URI: http://eprints.ugd.edu.mk/id/eprint/15890

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