Software System for Automated Support of Endusers

Lazarevski, Ilija and Koceska, Natasa and Koceski, Saso (2015) Software System for Automated Support of Endusers. International Journal of Computer Science and Innovation, 2015 (1). pp. 1-6. ISSN 2458-6528

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Abstract

The rapid development of the information technology worldwide contributes for a drastic change of the traditional procedures according to which the companies are functioning for completion of everyday activities. This change demands for establishing separate departments to support the end users. This paper presents a software system for automated support of end-users.

Item Type: Article
Subjects: Natural sciences > Computer and information sciences
Divisions: Faculty of Computer Science
Depositing User: Natasa Koceska
Date Deposited: 25 Jan 2016 10:29
Last Modified: 25 Jan 2016 10:29
URI: http://eprints.ugd.edu.mk/id/eprint/14946

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