To apply the six sigma method or the new TQM (Total Quality Management) strategy in the Macedonian companies

Mitreva, Elizabeta and Taskov, Nako (2015) To apply the six sigma method or the new TQM (Total Quality Management) strategy in the Macedonian companies. The International Journal of Information, Business and Management , 7 (2). pp. 176-174. ISSN 2218-046X (Online)

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Abstract

Among the modern managerial routes from the last ten years of this century, the method of Six Sigma and TQM philosophy have been particularly stressed. This paper presents the proposed methodologies for the six sigma method and TQM strategy as well as their application in practice in Macedonia. Although the philosophy of the total quality management (TQM) is deeply involved in many industries and business areas of European and other countries it is insufficiently known and present in our country and other developing countries. The same applies to the six sigma approach methodology of reducing the dispersion of a process and it is presented in a small fraction of Macedonian companies. The results of the implementation show that the use of Six Sigma approach is not so much the number of defects per million opportunities, but the systematic and systemic lowering of the dispersion process. The operation and effect of the six sigma method engages experts that receive a salary depending on the success of the Six Sigma program. On other hand the results of the application of TQM methodology within the Macedonian companies will depend on the dedication and commitment of all employees and their motivation.

Item Type: Article
Subjects: Social Sciences > Economics and business
Engineering and Technology > Other engineering and technologies
Divisions: Faculty of Tourism and Business Logistics
Depositing User: Elizabeta Mitreva
Date Deposited: 14 Aug 2015 10:53
Last Modified: 14 Aug 2015 10:53
URI: http://eprints.ugd.edu.mk/id/eprint/13697

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