Full commitment of top management in Macedonian high education institutions

Mitreva, Elizabeta and Taskov, Nako and Sazdova, Julijana (2015) Full commitment of top management in Macedonian high education institutions. International Journal of Information, Business and Management, 7 (4). pp. 170-174. ISSN 2218-046X (Online)


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In this paper is given integral methodology for the design of TQM (Total Quality Management) system in higher education institutions and its implementation in practice of higher education, as well as actions to be taken to build a system of quality assurance. The success of the application of TQM strategy depends on the commitment of the academic staff and administration and their motivation. Although the philosophy of total quality management (TQM) is deeply involved in many higher education institutions and business aspects of European and other countries, it is not sufficiently present in the country and other developing countries. Especially critical is the long term point of this philosophy, when results do not come “overnight”. Globalization allows creating a European area of higher education in order to facilitate joint knowledge creation and greater mobility of students and academic staff. Thus Europe has become a common space of higher education, the rules and principles designed to work together and to use the common results.

Item Type: Article
Subjects: Social Sciences > Educational sciences
Divisions: Faculty of Tourism and Business Logistics
Depositing User: Elizabeta Mitreva
Date Deposited: 14 Aug 2015 11:54
Last Modified: 14 Aug 2015 11:54
URI: http://eprints.ugd.edu.mk/id/eprint/13694

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