The motivation and the efficient communication both are the essential pillar within the building of the TQM (Total Quality Management) system within the Macedonian higher education institutions

Taskov, Nako and Mitreva, Elizabeta (2015) The motivation and the efficient communication both are the essential pillar within the building of the TQM (Total Quality Management) system within the Macedonian higher education institutions. In: The 6th International Conference Edu World 2014 “Education Facing Contemporary World Issues”, 7-9 Nov 2014, University of Pitesti, Romania.

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Abstract

This paper suggests a new methodology for building management teams in designing and implementing the TQM (Total Quality Management) system within the Macedonian higher educational institutions with all the advantages and disadvantages as well as its application in the practice. What is actually needed to create the top management in the Macedonian higher educational institutions is establishing management teams in order to embrace the changes that are about to entwine the flow of market operations in which quality education is a major prerequisite of winning clients and all interested parties. The rules of teamwork concerning the respect of a person, character, experience and knowledge will lead to a relaxed atmosphere, constructive conflict,creative tension and enthusiasm. This will provide a new access to a quality primary education and will also become embedded in each segment of the operation within the higher institutions, thus becoming able to introduce many new approaches that have not been reached so far.

Item Type: Conference or Workshop Item (Paper)
Additional Information: 1877-0428 © 2015 The Authors. Published by Elsevier Ltd. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer-review under responsibility of The Association “Education for tomorrow” / [Asociatia “Educatie pentru maine”]. doi: 10.1016/j.sbspro.2015.02.109
Subjects: Social Sciences > Economics and business
Divisions: Faculty of Tourism and Business Logistics
Depositing User: Elizabeta Mitreva
Date Deposited: 26 May 2015 09:38
Last Modified: 26 May 2015 09:38
URI: http://eprints.ugd.edu.mk/id/eprint/13193

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