Software system for automated support of end-users

Lazarevski, Ilija and Koceska, Natasa and Koceski, Saso (2014) Software system for automated support of end-users. In: International Conference on Information Technology and Development of Education - ITRO 2014, 27 June 2014, Zrenjanin, Republic of Serbia.

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Abstract

This paper presents a software module for automated support of University IT System end-users. It is developed as a part of the integrated University IT System. It aims at diminishing the administrative workload of students, teaching staff, admin assistants and student service officers as well as to enable more efficient working environment.

Item Type: Conference or Workshop Item (Paper)
Subjects: Natural sciences > Computer and information sciences
Divisions: Faculty of Computer Science
Depositing User: Natasa Koceska
Date Deposited: 05 Feb 2015 10:01
Last Modified: 05 Feb 2015 10:01
URI: http://eprints.ugd.edu.mk/id/eprint/12378

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