Basis for the design and implementation of the quality system in Cad - Cam textile production

Mitreva, Elizabeta and Taskov, Nako and Pop Metodieva, Biljana (2014) Basis for the design and implementation of the quality system in Cad - Cam textile production. International Journal of Information, Business and Management, 6 (4). pp. 42-51. ISSN 2218-046X

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The current situation in the Textile - logistic center analyzed through the four pillars of the house of quality: internal standardization, methods and techniques for providing quality, education and motivation and cost analysis of quality. The current situation is analyzed through the criteria for the European Quality Award: leadership, policy and strategy, management of staff, resources, processes, customer satisfaction / users, employee satisfaction, impact on society, business results. Through these criteria the current standing was evaluated, presuming that the company was competing for the European Quality Award (European Foundation for Quality Management – EFQM).The introduction of the TQM strategy in an enterprise requires a proper methodology for each function. Starting from this basis, we analyzed the system established in the textile center with corrections and amendments to it through the QC-CE-Pyramid model approach, improving its efficiency and effectiveness. The design of the quality system has applied the QC-CE-Pyramid model, according to which the system should be processed through the Deming’s circle (PDCA) and the Ishikava approach: whom, what, where, who is responsible in the pyramid hierarchy of the company.

Item Type: Article
Subjects: Natural sciences > Other natural sciences
Divisions: Faculty of Tourism and Business Logistics
Depositing User: Elizabeta Mitreva
Date Deposited: 09 Sep 2014 09:14
Last Modified: 09 Sep 2014 09:14

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